Sohhas International (“we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or interact with our services. We are a Canadian-based company and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and shipping address, payment details, and account information provided during orders or inquiries.
Non-Personal Information: Browser type, device information, IP address, and website usage data collected through cookies and analytics tools.
Business Information: For wholesale or distributor accounts, we may collect company details, tax information, and related documentation.
2. How We Use Your Information
Your information is used for:
Processing and fulfilling orders
Providing customer support and responding to inquiries
Improving our products, website, and services
Sending order confirmations, shipping updates, and promotional offers (with your consent)
Ensuring compliance with Canadian laws and regulations
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only in the following cases:
Service Providers: With trusted third parties (such as payment processors, shipping companies, and IT service providers) who assist in business operations.
Legal Requirements: When required by law, regulation, or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You may adjust your browser settings to refuse cookies; however, this may affect site functionality.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we use secure technologies, no online system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
As a Canadian resident, you have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or outdated information
Withdraw consent for marketing communications at any time
Request deletion of personal data, subject to legal or contractual obligations
To exercise your rights, please contact us at info@sohhasinternational.com.
7. Retention of Data
We retain personal information only as long as necessary to fulfill business purposes or comply with legal requirements.
8. International Data Transfers
If you access our website outside of Canada, your information may be transferred and stored in other jurisdictions. We ensure adequate protections in accordance with Canadian privacy standards.
9. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technologies, or business practices. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
For any questions or concerns about this Privacy Policy, or to exercise your privacy rights, please contact:
Sohhas International
Unit 6, 879 Westport Crescent, Mississauga, ON, Canada
Email: info@sohhasinternational.com
Phone: +1 (647) 535-8531